GDPR Policy

Last updated: December 11th, 2024

Summary:

We respect the EU’s General Data Protection Regulations (GDPR), and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We have no desire to trick you into agreeing to something you might later regret.

Our Policy Covers

• Why we value your privacy
• How we collect information
• What information we hold
• Where we store your information
• What we use your information for
• Who’s responsible for your information at our company
• Who has access to information about you
• The steps we take to keep your information private
• How to complain
• Changes to the policy

Why we value your privacy

We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organizations keep on file, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

How we collect information

We ask for contact information including your name, email address, and phone number on our website so that we can reply to your inquiry.

Our website doesn’t use cookies or scripts designed to track the websites you visit. We don’t use analytics or native social media ‘like’ or ‘sharing’ buttons that build profiles of your internet activity.

We ask for your account and contact information when you buy something from us.

What information we hold

• When you contact us by email or through our website, we collect your name, email address, phone number, and, if applicable, the company you work for.
• When you buy something from us, we collect your name, email address, phone number, and a delivery address.
• If you do business with us, we also collect your business name and bank details and keep records of the invoices we send you and the payments you make.

For book sales directly from Coffin & Nails Publishing, purchases are processed by Stripe or Square, and we never have access to your credit card information.

Where we store your information

When you contact us by email or through our website, we store your information in our accounts software, QuickBooks. We chose this system partly for its commitment to security.

Who’s responsible for your information at our company

Blake Myers, founder of Coffin & Nails Publishing, LLC, is responsible for the security of your information. You can contact him by email at inquiries@coffinandnailspublishing.com or by phone at +1 (614) 417-1544 (US) / +420 734 755 511 (EU) if you have any concerns about the information we store.

Who has access to information about you

When we store information in our systems, only the people who need it have access. Our management team has access to everything you’ve provided, but individual employees have access only to what they need to do their job.

The steps we take to keep your information private

Where we store your information in third-party services, we restrict access only to people who need it.

The computers we use are protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity. Our mobile devices are also protected by passcodes, fingerprint, or facial recognition.

How to complain

We take complaints very seriously. If you have any reason to complain about the ways we handle your privacy, please contact Blake Myers by email at inquiries@coffinandnailspublishing.com or by phone at +1 614 417 1544 (US) / +420 734 755 511 (EU).

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.